Where can I cancel my registration?
Please call us at 514-557-8001 and inform us of your wish to cancel your registration. The money in your MoneyCell account will be transferred back to your bank account via an electronic funds transfer (EFT).
- FAQ
- What is DH International Ltd?
- What is MoneyCell?
- Why MoneyCell at the ÉTS?
- What are the benefits of MoneyCell?
- Why must I open an account to take advantage of MoneyCell?
- How old must I be to use MoneyCell?
- Where can I register?
- Where is MoneyCell accepted?
- Does MoneyCell work with prepaid phones?
- Does MoneyCell work with all mobile devices?
- Does MoneyCell provide security provisions or measures against fraud?
- What is your policy on data security?
- Are there any fees associated with the use of my MoneyCell account?
- Can I have more than one MoneyCell account?
- What types of bank accounts can I link to my MoneyCell account?
- What is a pre-authorized debit (PAD) authorization form?
- How many bank accounts can I link to my MoneyCell account?
- Can I link my MoneyCell account to a banking account from any financial institution (bank, credit union, etc.)?
- How can I do my online banking (e.g. view my balance, pay bills, or transfer funds)?
- Where can I get a NFC tag?
- How do I activate the NFC tag received by mail?
- My NFC tag is damaged: how can I get a new one?
- What is the MoneyCell mobile app?
- How do I access the MoneyCell mobile app?
- How do I access my account with the MoneyCell mobile app?
- I’m having trouble to access the app. Why is that?
- Does the MoneyCell app use my Internet usage minutes?
- Will my account be automatically shut down if I don’t use it for a certain time?
- What is a mobile web browser?
- Where can I find support for my MoneyCell account?
- What should I do if my mobile device is lost or stolen?
- How will I know if I have been a victim of fraud?
- How can I dispute charges on my MoneyCell account?
- What is the difference between a dispute and a refund?
- Where and how can I get a refund for a purchase I have made?
- How can I cancel a payment?
- What is a PIN?
- Why must I enter a PIN for purchases of $15 and more?
- I forgot my PIN. What should I do now?
- What is a username?
- What is a password?
- I forgot my password required to access the MoneyCell website and the mobile app. What should I do now?
- I forgot my username required to access the MoneyCell website and the mobile app. What should I do now?
- When and how can I get technical assistance?
- Do I have to keep a minimum balance in my MoneyCell account?
- Is there a maximum amount that I can spend?
- How long does it take for the transaction to be withdrawn from my MoneyCell account?
- How can I reload my MoneyCell account?
- Is there a maximum amount per electronic funds transfer (EFT)?
- How can I withdraw money from my MoneyCell account?
- How do I add/confirm my bank account in my MoneyCell wallet?
- How long does it take to transfer funds from my bank account to my MoneyCell account?
- Why must I validate my bank account?
- Are there penalties for transferring funds to my MoneyCell account from a bank account with insufficient funds?
- What happens if I don't link my bank account to MoneyCell?
- How can I change the bank account linked to my MoneyCell account?
- How can I delete the MoneyCell icon or shortcut on my smartphone?
- If I delete MoneyCell from my phone, do I lose everything?
- How can I change my address?
- Can I change my mobile phone number?
- Where can I cancel my registration?
- Who can I send money to?
- How do I transfer money?
- How long does it take to transfer money to a friend with my MoneyCell account?
- Can I transfer funds to someone who has not yet registered to MoneyCell?
- What is the maximum account I can transfer from my MoneyCell account?
- Can I cancel a funds transfer that I have already done?
- How do I know if I have been sent money?
- What is the maximum amount I can transfer daily?
- What is the maximum amount I can transfer at once?
- Can I refuse a money transfer sent by another user?
- How can I use the coupons in my MoneyCell wallet?
- What is sponsoring?
- In my MoneyCell wallet, what does ‟Discounts accumulated” mean?
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- About
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- Conditions of Use
- Contact Us
- FAQ
- Are there any fees associated with the use of my MoneyCell account?
- Are there penalties for transferring funds to my MoneyCell account from a bank account with insufficient funds?
- Can I cancel a funds transfer that I have already done?
- Can I change my mobile phone number?
- Can I have more than one MoneyCell account?
- Can I link my MoneyCell account to a banking account from any financial institution (bank, credit union, etc.)?
- Can I refuse a money transfer sent by another user?
- Can I transfer funds to someone who has not yet registered to MoneyCell?
- Do I have to keep a minimum balance in my MoneyCell account?
- Does MoneyCell provide security provisions or measures against fraud?
- Does MoneyCell work with all mobile devices?
- Does MoneyCell work with prepaid phones?
- Does the MoneyCell app use my Internet usage minutes?
- How can I cancel a payment?
- How can I change my address?
- How can I change the bank account linked to my MoneyCell account?
- How can I delete the MoneyCell icon or shortcut on my smartphone?
- How can I dispute charges on my MoneyCell account?
- How can I do my online banking (e.g. view my balance, pay bills, or transfer funds)?
- How can I reload my MoneyCell account?
- How can I use the coupons in my MoneyCell wallet?
- How can I withdraw money from my MoneyCell account?
- How do I access my account with the MoneyCell mobile app?
- How do I access the MoneyCell mobile app?
- How do I activate the NFC tag received by mail?
- How do I add/confirm my bank account in my MoneyCell wallet?
- How do I know if I have been sent money?
- How do I transfer money?
- How long does it take for the transaction to be withdrawn from my MoneyCell account?
- How long does it take to transfer funds from my bank account to my MoneyCell account?
- How long does it take to transfer money to a friend with my MoneyCell account?
- How many bank accounts can I link to my MoneyCell account?
- How old must I be to use MoneyCell?
- How will I know if I have been a victim of fraud?
- I forgot my password required to access the MoneyCell website and the mobile app. What should I do now?
- I forgot my PIN. What should I do now?
- I forgot my username required to access the MoneyCell website and the mobile app. What should I do now?
- If I delete MoneyCell from my phone, do I lose everything?
- In my MoneyCell wallet, what does ‟Discounts accumulated” mean?
- Is there a maximum amount per electronic funds transfer (EFT)?
- Is there a maximum amount that I can spend?
- I’m having trouble to access the app. Why is that?
- My NFC tag is damaged: how can I get a new one?
- What are the benefits of MoneyCell?
- What happens if I don’t link my bank account to MoneyCell?
- What is a mobile web browser?
- What is a password?
- What is a PIN?
- What is a pre-authorized debit (PAD) authorization form?
- What is a username?
- What is DH International Ltd?
- What is MoneyCell?
- What is sponsoring?
- What is the difference between a dispute and a refund?
- What is the maximum account I can transfer from my MoneyCell account?
- What is the maximum amount I can transfer at once?
- What is the maximum amount I can transfer daily?
- What is the MoneyCell mobile app?
- What is your policy on data security?
- What should I do if my mobile device is lost or stolen?
- What types of bank accounts can I link to my MoneyCell account?
- When and how can I get technical assistance?
- Where and how can I get a refund for a purchase I have made?
- Where can I cancel my registration?
- Where can I find support for my MoneyCell account?
- Where can I get a NFC tag?
- Where can I register?
- Where is MoneyCell accepted?
- Who can I send money to?
- Why MoneyCell at the ÉTS?
- Why must I enter a PIN for purchases of $15 and more?
- Why must I open an account to take advantage of MoneyCell?
- Why must I validate my bank account?
- Will my account be automatically shut down if I don’t use it for a certain time?
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Contactez-nous
- DH International Division MoneyCell
4258, rue De Bullion
Montréal (Québec)
H2W 2E7
Service à la clientèle: (514) 557-8001
Pour autre information: (514) 841-1001
info@moneycell.com
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